Company read
Starbucks Corporation
SBUX · Restaurants — coffee
Direction score
36
▼ Falling
Customer Sentiment 40%
40
Workforce 30%
25
Leadership 20%
35
Product / Ops 10%
54
Components are live; families with no completed source are excluded and weights renormalize.
What moved since the last scan
First scan on record — the baseline is set. Movement shows here from the next run; every scan accumulates.
app store
4.9 stars out of 5
The App Store listing shows Starbucks rated 4.9 out of 5 from 8.1M ratings.
layoffs
25 workers
The most recent listed Starbucks WARN notice shows 25 workers laid off in Seattle, with a layoff date of 2026-07-17.
trustpilot
2 stars
The page shows a 2.0 Poor average rating based on 3,528 reviews.
edgar filings
89 filings, 12mo
Officer change filed 2026-06-12 (8-K Item 5.02), 70 days ago.
downdetector
0 reports
Downdetector shows 0 current reports, with a peak of 4 in the last 24 hours.
Supporting evidence, verbatim
Every quote links to its source and its scrape.
Quote
Source
Date
Scraped
“Serious Public Safety Concern – Tooting Branch. ... The bartender's behaviour appeared aggressive, intimidating and potentially unsafe.”
Aug 16
19d ago
“The banana bread bread was terribly dry and bland- threw most of it away. The butterfly refresher was ok - asked for light ice - the tall cup was over half way full of ice - ridiculous.”
Aug 16
19d ago
“Molly was amazing. The store in Bury St Edmunds DT Buttermarket are lucky to have her. Attentive. Professional and super friendly.”
Aug 15
19d ago
“The Starbucks on Rte 40 West Patrick St Frederick Md is so slow and don't know what they are doing. I sat in the drive thru for 20 minutes”
Aug 15
19d ago
“Bad mobile orders. I ordered dark roast with 1 stevia and 3/4 of heavy cream. What i got is a BLACK coffee. Not happy.”
Aug 14
19d ago
“We went to the Pacific Crater lake location today. Lattes were no good. Weak and terrible foam. We threw them out.”
Aug 13
19d ago
“I purchased the triple berry foam matcha latte. And the blend of different flavors is just amazing.”
Aug 11
19d ago