Lead-time analysis · CBRL — Cracker Barrel Old Country Store
Last cycle, customers turned 84 days before the filing. Where is this cycle?
complaint velocity began a sustained rise on May 4; the filing reached EDGAR 84 days later. That calibration is the yardstick for the signals arriving now.
This cycle
76 days since the 2026-06-09 10-Q anchor; next report expected 2026-09-08 in 14 days
▼ Downward pressure
Expect customer-experience pressure to remain visible into the expected report because this cycle has 59 fresh complaint signals by day 76, the last complaint cycle led the filing by 84 days, and the prior cycle also ended with a CEO departure and successor announcement.
Early signals The freshest dated signals are Trustpilot complaints on 2026-08-21 and 2026-08-18 about removed selections, the biscuit and cornbread basket, and poor coffee, followed by a 2026-08-16 complaint about fried chicken quality.
The reporting cycle · trailing 15 months
■ SEC filing (rust = officer change) · ● customer evidence at its own date (rust = this cycle, gray = before the last report) · □ expected next report
Squares: SEC filings (rust = officer change, 8-K Item 5.02). Dots: customer evidence at its published date — rust dots landed after the latest periodic report, i.e. this cycle. The hollow square is the next report, estimated at 91 days, labeled expected. Evidence accumulates with every scan.
Last cycle, measured · complaint velocity, indexed
Mar 2 = 100 · weekly
Line: complaint velocity per week across primary sources, indexed to the week of Mar 2 = 100. Events: company press releases and SEC filings, dated as published. Sources scraped continuously.
Signal start
May 4
+22% above trailing 4-week average, sustained for three consecutive weeks.
Lead time
84 days
The measured gap between the first sustained customer signal and the official record.